Dear Valued Once User,
We understand that recent changes in our company structure, with Once Connected Ltd joining Burogroup Europe Ltd (Buroshade), may have raised questions about the privacy of your data. We want to take this opportunity to address those concerns and reaffirm our unwavering commitment to protecting your information.
First and foremost, we want to assure you that our privacy policy, available at https://onceconnected.co.uk/privacy-policy/, remains unchanged. Your data security and confidentiality are our top priorities.
It’s important to clarify the relationship between Once and Buroshade. Buroshade is a strictly trade-only supplier and no part of Burogroup engages in direct sales to end consumers. This means there is absolutely no conflict of interest between Buroshade and the retailers who use Once. Your customer relationships and business are entirely secure.
Whilst generic insights derived from combined user data may be used for marketing purposes your specific data within the Once app will never be sold or shared with any third party.
Specifically:
- No Conflict of Interest: Buroshade’s trade-only model ensures your business is not compromised.
- Data Security: Your data remains secure and confidential, adhering to our existing privacy policy.
- No End User Contact: Neither Buroshade, Once or any part of the Burogroup will contact your end-users.
We understand the importance of trust, and we are dedicated to maintaining the highest standards of data privacy. We value your continued trust in Once and are committed to supporting your business’s success.
Yours sincerely,
Brook South
Director, Burogroup Europe Ltd